Shipping & Delivery

Shipping Policy

Shipping Coverage

We currently ship to all 48 contiguous United States. At this time, we do not ship to Alaska, Hawaii, Puerto Rico, Guam, or other U.S. territories unless otherwise agreed in writing.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been successfully received.
• Once your order has been processed and scheduled for shipment, you will receive a shipping confirmation email with tracking information (when available).
• Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Most orders are delivered within 2–3 weeks, depending on the product, warehouse location, and delivery destination.

Please note that delivery times are estimates and may be affected by weather conditions, carrier delays, peak shipping seasons, or other circumstances beyond our control.

Shipping Costs

We are pleased to offer Free Shipping on all eligible orders within the contiguous United States unless otherwise stated on the product page.

Additional shipping charges may apply for:

• Remote or rural delivery locations.
• Special delivery requirements.
• Expedited shipping requests.
• Limited-access commercial locations.

Any additional charges will be communicated before your order is shipped.

Freight Delivery

Due to the size and weight of automotive lifts, all orders are shipped via freight carriers.

Customers are responsible for:

• Providing an accurate delivery address.
• Ensuring the delivery location is accessible for a freight truck.
• Having someone available to inspect and sign for the shipment upon delivery.

Delivery Inspection

Please inspect your shipment carefully before signing the delivery receipt.

If you notice any visible damage:

• Note the damage on the carrier's delivery receipt.
• Take clear photos of the packaging and product.
• Contact us within 48 hours of delivery.

Failure to report freight damage promptly may affect the carrier's ability to process a damage claim.

Shipping Delays

While we strive to deliver every order on time, delays may occur due to:

• Weather conditions
• Carrier issues
• Supply chain disruptions
• Manufacturer delays
• Holidays or peak shipping periods

We appreciate your patience and will keep you informed of any significant delays.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the shipment must be rerouted, returned, or reshipped, additional shipping fees may apply.

Lost Shipments

If your shipment appears to be lost, please contact our customer support team. We will work with the freight carrier to locate your order and provide updates throughout the investigation.

Questions

If you have any questions regarding shipping or delivery, please contact our customer support team before placing your order. We are happy to assist you.