Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you place an order or contact us, we may collect:

  • Name, email address, and phone number.
  • Shipping and billing address.
  • Order history and product preferences.
  • Payment confirmation details from PayPal (we do not store your card or PayPal login information).
  • Basic browsing data such as IP address, browser type, and pages visited, collected automatically through cookies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including freight delivery scheduling.
  • Send order confirmations, shipping updates, and customer support communications.
  • Respond to questions and resolve issues with your order.
  • Improve our website, products, and customer experience.
  • Send occasional promotional emails, if you have opted in (you can unsubscribe at any time).

How We Share Your Information

We do not sell your personal information. We share information only as needed to run our business, including with:

  • PayPal, to process your payment securely.
  • Freight carriers and shipping partners, to deliver your order.
  • Service providers who help us operate our store (such as website hosting and email tools).
  • Legal or government authorities, if required by law.

Cookies

Our store uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work properly as a result.

Data Security

We take reasonable steps to protect your information. Payment information is handled entirely through PayPal's encrypted systems, and we do not store your payment details on our servers.

Data Retention

We retain order and customer information for as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and support ongoing customer service.

Your Choices

You may:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information, subject to legal and order-related recordkeeping requirements.
  • Unsubscribe from marketing emails at any time using the link in those emails.

Children's Privacy

Our store is not directed at children, and we do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our customer support team.

CALL (805) 380-8880